Payment methods
Safe payments are a must! We use up-to-date payment providers to ensure safe payments. Refunds will be paid using the same payment provider/methods the customer used while making the order.
Payment methods
Online bank
Debit/credit cards
MobilePay
Klarna invoice
PayPal
Third-party grants
BigOliver giftcard
Online bank
You can pay safely through your own Finnish bank (Osuuspankki, Nordea, Danske Bank, S-Pankki, Säästöpankki, POP Pankki, Aktia, Oma säästöpankki, Handelsbanken ja Ålandsbanken). The system will guide you to your banks website. Payment receipt is payment provider Paytrail Oyj. What is Paytrail?
Debit/credit cards
You can use VISA, MasterCard and American Express directly. The system will guide you to your banks website. Payment receipt is payment provider Paytrail Oyj. What is Paytrail?
MobilePay
You need to download/register to the MobilePay app to use this payment method. You need to give your phone number and pin to move forward with payment.
Klarna invoice
If you rather pay after receiving the order, you can use the Klarna invoice. Klarna gives you 14 days to pay the invoice. There is no invoice fee, but if you pay late, Klarna will add 5 euros + interest to the total. The invoice will be sent via email.
Are you valid for Klarna credit
The customer's credit balance/information can be checked and used by Klarna to make the final decision regarding credit. Up-to-date credit terms can be found at the checkout.
Personal information
All personal information will be handled and used in lawful matters. If you like to know more about Klarna's data protection please read this.
If you have any questions about Klarna, please call Klarna +358 9 425 99 771 (Monday-Friday 8-18).
Creditor Klarna Bank AB (publ), 556737-0431, Sveavägen 46, 111 34 Stockholm.
PayPal
You can pay via your Paypal account or credit cards. You will be redirected to Paypal to finalize the payment. No registration needed.
Third-party vouchers
We accept council, insurance companies, and Kela vouchers.
Customer info should be filled with voucher provider's information.
The delivery address should be used with the consignee's information.
After successfully making the order send us the grant via email to asiakaspalvelu@bigoliver.fi
Order will be sent after we receive/confirm the voucher. Invoice will be sent via email or as an e-payment. If the grant isn't provided by the customer right after ordering, the order will be canceled.
Gift card
Gift cards are valid 6 months from the purchase date. Use the code in Campaign code either at the checkout or the shopping cart.
If you return items purchased with a gift card the card will be refunded. Returns won't affect the period of validity. Cards can't be exchanged for money.